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Written by Jane Trabert Schmitt
Imagery by Sandra Kicman

Color and texture set in clean lines are the backdrop for the important work done by spine specialist Dr. William Capicotto, who welcomes patients to his new office in a Buffalo suburb.
   He knew exactly what he wanted when it came time to move from downtown in the Linwood Historical District to custom-designed space that would serve his busy practice for years to come: a technology-rich environment but nothing stark or sterile. Rather, a professional setting that would be unexpectedly inviting to the people who come to him seeking help.
   I love coming to work here,” said Capicotto, an orthopedic surgeon in practice for more than three decades. “It’s beautiful. It’s warm and soothing. I don’t think it looks like most clinical areas – it’s got a little pop to it.”
   That was the goal when he approached the design experts at Millington Lockwood Business Interiors, who teamed up with Picone Construction Corp., to transform an office building that once housed a financial advisory firm. The result is patient-centric space that is superfunctional yet aesthetically pleasing for patients and staff alike. “It’s better for patients, it’s better for the team, it’s a better experience overall,” Capicotto said.
   Key components of the modern design came from DIRTT, a materials science innovator with capabilities in a wide range of industries including health care. Capicotto Practice Director Carla Kashuba points out integrated office “solutions” such as demountable walls with embedded technology, one-touch network control and colorful, back-painted room dividers in ultra-thin Willow Glass by Corning Inc. Private clinical areas feature 60-inch LED screens where doctor and patient can examine test results, treatment options and more. “When we review our studies with a patient, we can project images on a huge screen in a private room. It’s a great educational tool,” Capicotto said. “Once they see their images this way, they can digest the information and better understand everything.”
   He credits Millington Lockwood with embracing the concept he proposed of a thoroughly modern office that was visually interesting and could accommodate the evolving needs of his practice. The response from patients makes it all worthwhile. “They love it,” Kashuba said. “They’re kind of wowed by it.”

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